Support

Email support@truvonote.app. We usually reply within one business day.

Helpful details to include

• What happened, and roughly when (date and time).
• Which call app you used (Zoom, Teams, Google Meet, a browser call, or other).
• Your headset or microphone, if you use one.

We may ask you to send Truvo's log file. It contains technical events (for example, when a recording started and stopped), not your meeting audio or text. You decide whether to send it.

Common questions

Where are my notes saved?

In Documents\Truvo on your PC. Recordings and transcripts are in Documents\Truvo\Recordings. You can change the location in Truvo's Settings.

Do I need to tell people I'm recording?

Yes. Let everyone in the call know, and get their consent where the law requires it. Some US states, such as California and Illinois, require everyone's consent.

How do I stop using Truvo?

Quit Truvo from its icon in the system tray, then uninstall it from Windows Settings > Apps. Your saved notes stay in your Documents folder until you delete them.